PVET Institute will:

  1. Adopt policies and management practices that maintain high professional standards in the delivery of education and training services.
  1. Maintain a learning environment that is conducive to the success of all students. The learning environment will provide adequate facilities.
  1. Provide adequate facilities and use methods and materials appropriate to the learning needs of the student.
  1. Monitor and assess the performance, attendance and progress of all trainees and students.
  1. Ensure responsibility for the issuance of AQF certification documentation.
  2. Be responsible for compliance of training and/or assessment.
  1. Provide all students with fair treatment and processes, for dealing with appeals and complaints.
  1. Ensure that all employees, contractors and sub-contractors abide by all policies of PVET Institute, are suitably qualified, and sensitive to the need of the students and trainees.
  1. Provide training for employees, contractors and sub-contractors as appropriate.
  1. Advertise and market training and education services ethically, clearly and accurately, without ambiguity or misinformation, and in accordance with the Standards for Registered Training Organisations 2015.
  1. Refund all trainees and students in accordance with relevant legislation when unable to provide agreed services.
  1. Supply accurate, up to date information to all potential and actual trainees and students. All information given to trainees and students will be regularly reviewed to ensure accuracy.
  1. Ensure that all recruitment of and dealings with trainees and students is in accordance with equal opportunities legislation and equity principles.
  1. Carry out all assessment fairly, and in accordance with the principles of Assessment and the Rules of Evidence (including RPL) and the assessment guidelines set out by the relevant industry/ Training Packages developer.
  1. Provide all trainees and students with a copy of its Code of Practice.